There is a 50% deposit required for all reservations. Deposits by check are required 14 days from the time the reservation is made.
Travel Agents Please Note
Agent commissions cannot be paid on daily rate reservations, or on special or discounted package rates. Commissions will be paid when reservation is initiated and booked by a qualified agent. Commission policy applies to non-discounted package rates only.
Because we, like a cruise line, make a lot of advance preparations in anticipation of our guests arrival, the following policies regarding cancellations will be enforced:
Rental home reservations are subject to a 60-day cancellation notice and a $150.00 cancellation fee. If less than 60 days notice is given then the full deposit is forfeited unless the home can be rebooked.
Cabins reservations canceled after the deposit is received, and more than 45 days prior to arrival, will be refunded less a $65.00 cancellation fee. Cancellations made less than 45 days prior to scheduled arrival, no-shows, or cancellations made after arrival at the ranch are subject to forfeiture of the total amount paid, unless the space can be re-sold.
The balance of charges due upon arrival are non-refundable.
If a cabin or rental home can be rebooked for the full stay after a reservation has been cancelled then the deposit less the cancellation fee ($150 for rental houses - $65 for cabins) is refunded to the customer
If a room is held with but the deposit is not charged onto a credit card then the above policy applies. Any cancellation charges due will be charged to the card holding the cabin/house.