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DEPOSITS:
There is a
50% deposits required for all reservations. Deposits by check are
required 14 days from the time the reservation is made.
TRAVEL AGENTS PLEASE NOTE:
Agent commissions cannot be paid on daily rate reservations, or on
special or discounted package rates. Commissions will be paid when
reservation is initiated and booked by a qualified agent. Commission
policy applies to non-discounted package rates only.
CANCELLATION POLICY:
Because we, like a cruise line, make a lot of advance preparations in
anticipation of our guests arrival, the following policies regarding
cancellations will be enforced:
- Rental home reservations
are subject to a 60 day cancellation notice and a $150.00 cancellation
fee. If less than 60 days notice is given then the full deposit is
forfeited unless the home can be rebooked.
- Cabins reservations
cancelled after deposit is received, and more than 45 days prior to
arrival, will be refunded less a $65.00 cancellation fee. Cancellations
made less than 45 days prior to scheduled arrival, no-shows, or
cancellations made after arrival at the ranch are subject to forfeiture
of the total amount paid, unless the space can be re-sold.
- Balance of charges due upon arrival are non-refundable.
- If
a cabin or rental home can be rebooked for the full stay after a
reservation has been cancelled then the deposit less the cancellation
fee ($150 for rental houses - $65 for cabins) is refunded to the
customer
- If a room is held with but the
deposit is not charged onto a credit card then the above policy
applies. Any cancellation charges due will be charged to the card
holding the cabin/house.
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